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We kindly inform you that on 24 December 2018 our Hotline and Complaint Services will not be available. We invite you to use our instructions on the website: https://www.certum.eu/en/cert_expertise_technical_support/

Additional certificate / card replacement Additional certificate / card replacement

Additional certificate is a service dedicated to people that are planning to purchase another qualified certificate after their previous one has already expired.
Card exchange is a service dedicated to those people who need to have another or new qualified certificate, to those who have not managed to renew the certificate before it got expired , who lost their cryptographic card, had it mechanically damaged or blocked.

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